HestiaHelp supports individuals and families who need help understanding and accessing care support services in Germany.

Our main focus is assisting people with care level applications (“Pflegegrad”) and helping families better understand the German care system, available benefits and everyday support options.

Many people — especially families with language barriers or little experience with the German healthcare and care insurance system — often feel overwhelmed by forms, applications and official communication. Our goal is to make this process easier, clearer and less stressful.

In addition to organizational support, we also provide compassionate everyday and household assistance tailored to individual needs.
 

Our Services

Support With Care Level Applications (“Pflegegrad”)

We help clients and families with:

• General support regarding Pflegegrad applications
• Understanding care benefits and available support services
• Help with forms and organizational matters
• Assistance with communication and appointments
• Language support for care insurance providers, authorities and healthcare appointments
• Support with applications for care aids and nursing care products (“Pflegehilfsmittel”)

Household & Everyday Assistance

• Household support
• Cleaning and organization
• Laundry and ironing
• Shopping and errands
• Everyday organization and practical support

Meal & Daily Living Support

• Grocery shopping
• Meal planning and preparation
• Assistance with cooking
• Shared meals and everyday companionship

Companionship & Family Relief

• Companionship and social interaction
• Walks and shared activities
• Daily engagement and emotional support
• Relief and support for family caregivers

Multilingual Support

We offer support in:

• German
• English
• Greek
• Turkish
• Arabic
• Russian

Flexible & Personal

At HestiaHelp, we believe that everyone deserves respectful, compassionate and understandable support.

We offer:

• Flexible appointments
• Personal and reliable assistance
• Short-notice support when possible
• Communication via WhatsApp and phone

Contact Us

Feel free to contact us for more information or a non-binding conversation.

We are happy to support you and your family.